Collection of Courses Number 142

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Table of Contents:

Business

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Purpose Driven Leadership
Leading with Purpose helps accentuate aspects that are bigger than just the immediate, building something longer lasting
12 hr 16 lectures
English (US)

Description

Purpose Driven Leadership


Leading with Purpose helps accentuate aspects that are bigger than just the immediate, building something longer lasting


It is not a trend driven approach to leadership. It is also a lot of work. Though it pays off in outcomes, results and a more cohesive workplace.


Purpose is seen as a fussy, in tangible, undefinable thing by many. It may start out that way for most people. However, it is:


- can be something to rallying around

- provides something to look forward to and aim for

- an acknowledgement that the Leader is contributing to something more than just the tasks being fulfilled

- there could be bigger objectives, sometimes not fully formed or developed, that can serve as a great guide

- helps in professional (even personal) development of the Leader and hopefully, those they are responsible for as well

and much more.


Features or traits associated with developing Purpose Driven Leadership are desirable in many other aspects of life and are transferrable.   


This course is aimed at helping develop a set of parameters or draw attention to some of the other aspects of Leadership, such as being Purpose Driven, that can give the leader another dimension to becoming more effective.

Customer Service with AI: Practical Skills and Automation
Learn how to apply AI to handle inquiries, automate support, and improve customer satisfaction
12 hr 21 lectures
English (US)

Description

Customer service is no longer just about answering questions. Modern support teams are expected to deliver fast, accurate, and consistent responses across multiple channels while handling growing volumes of requests. AI makes this possible, but only when it is applied correctly. This course shows you how to use AI as a practical, reliable tool to improve customer service quality, efficiency, and scalability.

You will learn how AI systems understand customer intent, generate accurate responses, and support human agents instead of replacing them. The focus is on real implementation, not theory. Every concept is connected to concrete workflows you can apply in customer support, sales support, and customer success environments.

Throughout the course, you will build a structured approach to AI driven customer service. You will design conversation flows, automate repetitive interactions, and learn when and how to escalate issues to human agents. Special attention is given to maintaining a professional tone, protecting brand voice, and ensuring safe and predictable AI behavior.


This course covers:

  • How AI processes customer inquiries and delivers consistent, high quality responses

  • Automating frequently asked questions without creating robotic or frustrating experiences

  • Designing conversation flows that guide users to resolution with minimal friction

  • Handling complaints, refunds, cancellations, and complex service cases with AI assistance

  • Applying chatbot etiquette, tone control, and safety rules for real customer interactions

  • Building and deploying AI chatbots without coding using ChatGPT, Chatbase, and Slack

  • Integrating AI into existing customer service workflows and tools

  • Using analytics and performance metrics to monitor, measure, and continuously improve AI responses

  • Creating an end to end AI customer service strategy with KPIs, feedback loops, and optimization cycles


What makes this course different is its practical focus. You will see real examples of AI in customer service, analyze successful implementations, and learn why certain approaches work while others fail. The course is designed to give you reusable patterns and decision frameworks, not isolated tricks.

By the end of the course, you will have a complete understanding of how to apply AI to customer service in a controlled, scalable, and business aligned way. You will be able to reduce response times, improve customer satisfaction, and increase the overall effectiveness of your support operations.

If you are responsible for customer service, sales support, or customer success and want to apply AI with confidence and clarity, this course gives you a clear path from first implementation to continuous improvement.

AI for Business Analysts: Practical Workflow Automation
Use GPT tools to create user stories, WBS, requirements, and estimates faster and with higher accuracy
12 hr 9 lectures
English (US)

Description

Artificial intelligence is transforming business analysis. Tasks that once required hours of manual effort can now be completed in minutes with the right AI assistant. This course gives you a practical, hands on path to using GPT tools to accelerate requirements work, improve accuracy, and deliver results faster than ever before.

In this course, you will explore a complete workflow for applying AI to the most critical business analysis activities. Through real case studies, you will see how a custom AI assistant can generate user stories, build Work Breakdown Structures, analyze requirements, and support estimation with remarkable speed and consistency.

This is not a theoretical overview. It is a practical, project oriented guide designed for modern Business Analysts who want to integrate AI directly into their daily processes.


What You Will Gain

By the end of the course, you will be able to:

  • Produce high quality user stories in BDD format using AI

  • Build a complete WBS structure with clear levels of detail

  • Analyze requirements more efficiently with AI guided prompts

  • Estimate user stories in story points using repeatable approaches

  • Use the SINGLE Business Analyst AI Bot as a personal BA assistant

  • Apply AI to reduce routine work and focus on real analysis

  • Improve clarity, quality, and delivery speed across BA workflows


What This Course Covers

1. The modern challenges of requirements management
Understand the bottlenecks today’s Business Analysts face and why AI has become a critical tool.

2. AI as a game changer in analysis and documentation
See how GPT models can drastically reduce time spent on writing and structuring artifacts.

3. Custom GPTs as a personal assistant
Learn how purpose built GPT assistants can follow your style, format, and project standards.

4. Getting started with the SINGLE Business Analyst Bot
Walk through setup, workflow integration, and hands on use.

5. Real world case studies

  • Generating BDD user stories

  • Building a multi level Work Breakdown Structure

  • Performing requirements analysis

  • Estimating user stories in minutes

6. Best practices and expert tips
Adopt techniques that ensure accuracy, control, and consistency when working with AI.


Who Should Enroll

This course is ideal for Business Analysts, Product Owners, Project Managers, and anyone involved in requirements and estimation who wants to enhance productivity with AI driven techniques.


Why This Course Stands Out

  • Fully practical, real examples

  • Focus on actual BA deliverables, not generic AI theory

  • Clear step by step demonstrations

  • Immediate productivity gains you can apply the same day

  • Designed by an industry expert with deep experience in BA and AI tools

With the right AI assistant, Business Analysts can work faster, reduce errors, and deliver stronger results. Enroll now and transform the way you approach analysis, documentation, and estimation.

Kanban Certification+Kanban Agile Productivity+Scrumban
Learn how to reduce bottlenecks, visualize workflow for kanban certification using the kanban board & combine with scrum
12 hr 54 lectures
English (US)

Description


"Scrum Open, Professional Scrum™, Professional Scrum Master™, PSM, PSM I, PSM 1, etc. is the protected brand of Scrum . org. Our course and practice exams are neither endorsed by nor affiliated with Scrum . org."

Three reasons to TAKE THIS COURSE right now!

The unique reasons for taking this course are:

  1. Complete, Concise, Confident Overview of Kanban - I cover the theory and give you examples of how the theory is used in industry.

  2. Confidence in using Kanban - In a very simple way, I teach you the fundamentals of Kanban and how to use Kanban in industry without going into a class room or spending $ £1000..

  3. You get to ask me questions and see me respond to every single one of them thoughtfully!

Includes Narration from Christian Carvajal

What is Kanban?

Kanban is a method for just in time delivery of tasks (such as products services, support and maintenance) without overloading our workforce . Based on my experience, it is the most popular way to meet just in time delivery for a lean businesses while increasing efficiency.

Who should take is course?

Whether you are a product owner, business owner, support/maintenance/dev ops/sales team member, business stakeholder or simply someone who wants the answer to the question "what is a kanban", this is definitely the class is for you.

What will I learn?

In this class you will learn:

  • Concise overview of Kanban - Including Origin, How to use The Kanban Board, Workflow, Work In Progress Limits, Priority setting, The Pull System.

  • The facts based on real industry experience and research - The correct terminology and use of Kanban is essential to mastering it. My experience in industry and research into the topic has been used to give you a solid grounding in the most concise way possible.

  • Support/Dev Ops/Product Owners / AgileTeam Members - I give you a complete overview of kanban as used in the business work place without having to do a face to face course saving you hundreds if not thousands of dollars.

The course is video based with no supporting document necessary.

How is the course structured?

Each section features an overview of a particular aspect of kanban such as it's Origin, How to use The Kanban Board, Workflow, Work In Progress Limits, Priority setting, The Pull System.  Examples are included throughout the course wirh excellent quality video and audio. All is based real world experience.

Inspired by God, the Bible, my mother and father, David J. anderson.

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Design

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T-Shirt Design for Beginner to Advanced with Adobe Photoshop
Unleash Your Creativity: Master T-Shirt Design from Beginner to Advanced with Adobe Photoshop
12 hr 13 lectures
English (US)

Description

This complete T-Shirt Design course is designed for absolute beginners as well as those who want to become professional T-shirt designers using Adobe Photoshop. The course starts from the very basics and gradually moves toward advanced, industry-level design techniques.

You will learn how to create eye-catching, print-ready T-shirt designs for marketplaces, brands, print-on-demand businesses, and personal projects. Every lesson is explained in a simple, practical way so that anyone can follow, even without prior design experience.

What You Will Learn

  • Understanding T-shirt design fundamentals and print industry standards

  • Adobe Photoshop interface, tools, and workspace for T-shirt design

  • Working with text, typography, and fonts for apparel design

  • Color theory and color combinations for T-shirt printing

  • Creating typography-based T-shirt designs

  • Graphic, illustration, and vector-style T-shirt designs in Photoshop

  • Using mockups to present T-shirt designs professionally

  • Preparing designs for screen printing, DTG, and print-on-demand

  • Creating designs for online marketplaces like Merch platforms

  • Advanced techniques for clean, high-quality, print-ready files

After Completing This Course, You Will Be Able To

  • Design professional-quality T-shirts from scratch

  • Create designs for personal brands, clients, or online selling platforms

  • Prepare print-ready files that meet industry standards

  • Use Adobe Photoshop confidently for apparel design

  • Build a strong T-shirt design portfolio

  • Start freelancing or a print-on-demand T-shirt business

  • Understand how to turn creative ideas into sellable designs

Course Level

  • Beginner to Advanced

  • No prior design experience required

Requirements

  • A computer or laptop (Windows or Mac)

  • Adobe Photoshop installed

  • Basic computer knowledge

  • Passion for design and creativity

Who This Course Is For

  • Anyone who wants to start learning T-shirt design

This course is more than just learning software tools. It’s a complete roadmap to becoming a confident T-shirt designer. By the end of the course, you won’t just know how to use Photoshop—you’ll know how to create designs that people actually want to wear and buy. If you’re serious about learning T-shirt design from beginner to advanced level, this course is the right place to start.

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Development

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Java Collections Framework + Generics, Lambdas & Stream API
Learn Java Collections Framework from scratch to PRO level with practical exercises
12 hr 38 lectures
English (US)

Description

From this course, you can learn Java Collections Framework, together with Generics, Lambda Functions, Method References, and Stream API.

There are a lot of other courses on this topic. So, why would you choose exactly this course?  Here are just a few reasons:

- Coding examples

To learn to program is not enough just watching videos and reading books. You also need to have a lot of practice. In this training course, you will review multiple practical tasks and coding examples which will help you learn and understand Java better.


- Open source code

We hide nothing from our students! Including the source code for the home task solutions and source code of examples that were shared during the lesson. Having the source code you can just copy and paste it to run it on your local computer to understand how things work better.

You are allowed to use all source code examples for learning purposes. This helps significantly to configure the environment and make tests work, especially in case students didn't work with any testing framework in the past.

- Q&A support 

The significant difference between the online and offline learning process is the instructor's availability. If you are in one room with a tutor he always can help you to get understand the specific concept or to help fix your code on your computer.
In this course, we are supporting students with answers to any questions flagged in the Q&A section. In case there will be recurring questions - separate video lessons will be created to show how to address the issue.

So with this course you are not just getting video materials, code exercises, source code, access to the free mobile application without limits (which is still pretty cool, huh? :) ), but you also get tutor support and answers to your questions along with this course.

- Relevant knowledge

After our team investigated other Java courses on Udemy we realized that most of them have nothing in common with real life. The information which is shared there is very old and significantly out of date. For example, the instructor teaches a framework which is not been used already for 15 years. Or instructors do stress on the programming design which is not used anymore at all!

The instructor of this course is a consultant in a top-rated IT outsourcing company and helps to bring cutting-edge solutions in IT for all his clients. Feel free to check the LinkedIn page of the instructor and check skills endorsement. More than 19 thousand people across all over the world (BTW most of them are from the top 100 companies of the world) evaluated the skills of Andrii Piatakha.

With this course, you can be sure that you will spend your time learning the right things from one of the best IT consultants in the world.

- Free mobile App without limits for our students

Knowing Java is one skill. Be able to pass interviews in the company - that is another skill :) Nowadays a lot of companies use tests to select candidates on the first level of interview. We developed applications to practice skills specifically for such purposes.

In this course, we will provide you link to download our FREE mobile app for android. (soon it will be also available for iOS platforms)

The instructor of this course comes up with hundreds of tests that are used to test the knowledge of candidates. With this application, you will be well-prepared for the interview.

Also, only for our students - there is no limit on attempts to pass certification. In the course, we will tell you how to set up a special bonus code that will remove restrictions for our students inside the app.

- High concentration of useful material in each lesson

Sometimes you can notice that watching 5 minutes of our lesson is equivalent to watching another 30 minutes lesson.

This is because time spent for preparation for the lesson (script for the lesson, lesson structure) and video editing (to cut boring pieces of the lesson or time when the program loads) sometimes 10 times as much (sometimes even 20) as the final lesson duration after video editing.

Also, each topic is separated from another. In case some concept will be explained in the next lesson and you don't need to worry about understanding this in the scope of this lesson - the instructor will make an announcement when a specific topic will be covered.

Go and try it yourself! We will appreciate your feedback.



So don't wait! Take a look at the lessons' preview if you still have doubts!

Buy this course today, and you will get all updates for FREE!

For those who successfully passed this training course, or for students who were recognized for asking amazing questions, there is a special offer from the IT-Bulls company! The creator of this course is IT-Bulls company CEO and Founder. We are always in search of talents to run our amazing startups together with you. Probably you always dreamed about running your startup? In this course, you will be able to find the team who will teach you how to do that and (in particular cases) will be glad to help with implementation!

Hope you enjoy this course! And remember, we appreciate all your feedback! Your feedback will help us to become even better! Your feedback will help us to create to best Java course ever!

See you at the lessons! :)


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IT & Software

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Certified Associate Project Management [CAPM] Practices 2026
Certified Associate in Project Management (PMI-CAPM | PMI CAPM) Question Test | Mock Exam - Updated 2026 [Unofficial]
12 hr Questions
English (US)

Description

The PMI CAPM is an entry-level certification for project practitioners. It demonstrates your understanding of the fundamental knowledge, terminology, and processes of effective project management. This certification is offered by the Project Management Institute (PMI), a globally recognized professional organization for project management. The CAPM is a valuable credential for individuals looking to start or advance their careers in project management, providing a solid foundation in the principles and practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide).


Who Should Get This Certification:

The CAPM certification is ideal for individuals who:

  • Are new to project management or have less experience leading and directing projects.

  • Want to demonstrate their foundational knowledge of project management principles.

  • Play a supporting role in project teams.

  • Are students or recent graduates looking to enter the project management field.

  • Want to enhance their career prospects and earning potential in project-related roles.

  • Aspire to pursue more advanced project management certifications like the Project Management Professional (PMP) in the future.

  • Professionals from other fields who are increasingly involved in project work.

Learning Objectives:

Upon understanding the material covered in the CAPM exam, individuals should be able to:

  1. Understand the Project Management Framework: Comprehend the key concepts, processes, and terminology defined in the PMBOK Guide, including the project lifecycle, project management process groups (Initiating, Planning, Executing, Monitoring and Controlling, Closing), and project management knowledge areas (Integration, Scope, Schedule, Cost, Quality, Resource, Communications, Risk, Procurement, and Stakeholder Management).

  2. Apply Project Management Principles: Demonstrate the ability to apply fundamental project management principles and methodologies in practical scenarios, understanding how different project constraints (scope, time, cost) interact and how to manage them effectively.

  3. Contribute to Project Teams: Effectively participate and contribute to project teams by understanding roles, responsibilities, and communication strategies within a project environment. This includes understanding team dynamics and stakeholder engagement.

  4. Recognize Ethical and Professional Conduct: Understand the importance of ethical and professional behavior in project management as outlined in the PMI Code of Ethics and Professional Conduct.

Exam Format:

The CAPM® exam consists of 150 multiple-choice questions. Of these, 135 questions are scored, and 15 are pre-test questions (which do not affect your score).

The exam duration is 3 hours (180 minutes).

The exam is computer-based and can be taken at a Pearson VUE testing center or online through PMI's online proctoring service.

The content of the exam is based on the PMBOK Guide.

Passing Score:

PMI does not publicly disclose the exact passing score for the CAPM® exam. The passing score is determined by PMI based on the overall difficulty of the questions and psychometric analysis. However, candidates should aim to answer as many questions correctly as possible to ensure a passing result. Focus on understanding the concepts and principles rather than trying to guess a specific passing percentage.

Reasons Why Choose My Practice Questions

  1. Alignment with the Latest PMBOK Guide: My practice questions are meticulously crafted and regularly updated to align with the most current edition of the PMBOK Guide. This ensures that you are practicing with content that directly reflects the material covered in the actual CAPM exam. For example, the questions incorporate the latest emphasis on agile and hybrid approaches to project management, as outlined in the current PMBOK Guide.

  2. Realistic Exam Simulation: My practice questions are designed to mimic the style, difficulty level, and format of the actual CAPM exam questions. This provides you with a realistic testing experience, helping you to become familiar with the types of questions you will encounter and allowing you to assess your understanding under timed conditions. This will help reduce test anxiety and improve your confidence on exam day.

  3. Comprehensive Coverage with Detailed Explanations: My practice question bank covers all the essential knowledge areas and process groups outlined in the PMBOK Guide. Each question comes with a detailed explanation of the correct answer, as well as explanations for why the incorrect options are wrong. This allows you to not only test your knowledge but also to learn from your mistakes and reinforce your understanding of key concepts. For instance, if you answer a question about risk management incorrectly, the explanation will detail the correct risk management process and clarify why your chosen answer was not the most appropriate.

Improving software development productivity
Improving software development productivity. Practical techniques.
12 hr 17 lectures
English (US)

Description

What will be in the course:​

  • Personal experience;​

  • How I structured the work in my team;​

  • What my team and I use;​

  • What are the alternatives to my tools;​

  • Which helped speed up development.​

What this course will not include:​

  • A huge amount of theory;​

  • Calculations that prove how to design;​

  • Imposing opinions and proving that problems need to be solved only this way and nothing else.​

As a result, this course will be useful not only for the technical leader of the development group, but also for managers of different levels, developers and testers.​

The topics of the lessons that will be discussed in this course are shown on the slide:​

  1. Introductory lesson;​

  2. Team and roles in it;​

  3. Technical task;​

  4. Work planning;​

  5. Task management systems;​

  6. Architecture;​

  7. Version control systems, version accounting;​

  8. Codestyle;​

  9. Description of the code;​

  10. Automatic generation of documentation;​

  11. Testing;​

  12. Bug life cycle, Bug tracker;​

  13. Automatic tests;​

  14. Automatic machines and scripts;​

  15. Instructions;​

  16. Summing up and my results.​

For each topic, there will be an explanation of how this innovation in the development process will help increase efficiency.​

By efficiency, I mean the following measured parameters:​

  • The number of mechanical errors will decrease;​

  • Development time will be reduced;​

  • The error search time will decrease;​

  • The time to attract a new developer will decrease;​

  • The accuracy of the development forecast and adherence to plans is increased.​

And not measurable, which will also get better:​

  • It will become easier to hand over the product to the customer;​

  • Developers' interest will increase.​

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Marketing

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Video Mastery: Create Professional Marketing Video in 10 Min
Unlock the Secrets to Effortless Video Marketing Success with InVideo
12 hr 29 lectures
English (US)

Description

Transform your video marketing skills from Zero to Hero in just 10 minutes with our comprehensive course. Learn the art of creating captivating marketing videos efficiently, enabling you to produce daily content effortlessly. This course provides a proven strategy using InVideo to streamline your video creation process, saving you time, money, and effort. Whether you are a plumber, jewelry designer, real estate agent, publisher, or marketer, this program is tailored to elevate your brand through powerful video marketing.

By mastering this video marketing blueprint, you will be equipped to craft engaging content for various platforms such as Instagram, Facebook, LinkedIn, YouTube, Twitter, and your website in under 10 minutes. Join us on this transformative journey and unlock the secrets to producing high-quality videos that resonate with your audience. No prior experience required, just a passion for creating impactful content. Don't miss this opportunity to revolutionize your video marketing approach and stand out in today's competitive digital landscape.


Join our course and discover how to produce high-quality marketing videos in under 10 minutes using the power of InVideo. Perfect for professionals in any industry, this program equips you with the skills to create engaging content for all major platforms, revolutionizing your digital marketing strategy. Elevate your brand today!

YouTube Marketing with Dekker
YouTube Ads, YouTube SEO, YouTube Automation, YouTube Video Editing
12 hr 102 lectures
English (US)

Description

Master YouTube marketing with a former Global Brand Manager for PlayStation & Vice President of Marketing for a Google accelerator startup.

Learn the secrets of YouTube fame from marketing superstar Dekker Fraser. He has over 1/2 million enrollments. His brands were reviewed by top influencers including the #1 YouTuber PewDiePie. His colleagues include a YouTuber who suddenly hit 8,000,000 subscribers with videos garnering 80 million+ views. Dekker is regularly solicited for brand partnership deals, partnerships, and more.

Dekker is the author of numerous marketing books, was a college digital marketing instructor & has an MBA from the #1-ranked business school for marketing, Philip Kotler's Kellogg School of Management.

The following course presents evidence-based advice on how you too can become famous through YouTube marketing.

Learn how to become a famous influencer through YouTube or grow your corporate brand.

YouTube Marketing Course Udemy (Key Topics for YouTube Marketing & Advertising):

  • YouTube marketing

  • YouTube automation

  • YouTube SEO

  • YouTube advertising / ads

  • YouTube video editing

  • YouTube optimization

  • YouTube audience growth

  • 7 steps to secure brand deals (brand partnerships)

  • How to become famous on YouTube

  • How to advertise and generate sales through YouTube advertising

  • The science of fame

  • How to grow your channel quickly

  • Secrets of YouTube superstars I know personally

  • Organic & paid growth

  • YouTube marketing mistakes

  • How to master YouTube as the second largest search engine








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